Get your focus back where it belongs:
your business
One-off emergency support or
ongoing advisement
to resolve tech problems
E-mail, phone, remote, or on-site support as necessary to resolve tech emergencies
Recover from hacks or data loss, then fill the gap so it can’t happen again
Sanity check new solutions against your needs before you approve the budget
video coming soon!
Everything was working fine yesterday. Today? Not so much. Technology is a backbone for small businesses but it can be fragile and even though you’re familiar with it, it’s not your area of expertise.
A sudden server crash might be fixed with a reboot, but your business could secretly be on the edge if you don’t know why it crashed in the first place. Without a complete backup plan, your data (and your business) could be at risk and you might not know.
Difficult tech problems are our specialty, and resolving them is how we get you back to your specialty. Our focus is resolution and understanding what happened, ASAP. With years of corporate and small business IT experience, we can work with you to find solutions that work with your schedule and budget. There are a million ways that tech can go wrong, but problems often rhyme and we are fluent.
Focused on Zero Downtime
The first priority should be getting your business up and running again. If the disaster is pending, troubleshooting can be scheduled for off hours to reduce the impact. If necessary, additional monitoring for intended results is scheduled.
Leverage Insider Knowledge
IT procedures and best practices benefit companies of any size and protect against many different types of disasters. Identifying risks for mitigation is critical for a best-fit plan
Smooth is Fast
Direct vendor contact for complicated issues, reducing the time-to-resolution, allowing you to remain focused on your business. We can even be an extra pair of short-term hands for your exiting IT team.
Focused on minimized downtime
Decades of IT experience
Multiple modes of support
email, phone, remote, on-siteVendor issue mediation
Vet potential IT hires
IT training for you and your staff
AI advisement
Verify configurations for best practices
Suggest upgrade plans and timelines
Vendor sales pitch analysis
Software specification design
Document for existing/new procedures
Troubleshooting with permanent remediation
Security checkups for your network and devices
Backup solutions for multiple types of disasters
Networking support
Wireless troubleshooting
System optimization
Vendor, hardware, and software recs
Web design / site development
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Terms of Service
Description of Service
The client agrees that they are paying for services rendered or to be rendered as agreed by contract or detailed in the invoice. These services will be rendered on or within the agreed time frame, or as detailed on the invoice.
Refunds/Cancellation
No refunds will be made without prior arrangement. Payment for services is final without a prior agreement. Recurring payments are part of a total cost, and cancelling recurring payments may be considered cancelleation of the service. Without prior agreement, cancellation of the service may result in work stoppage or service outage.
Force Majeure
The client acknowledges and agrees that the consultant shall be excused from any delay or failure in performance required hereunder if caused by reason of any occurrence or contingency beyond reasonable control, including, but not limited to, vendor outages or downtime, vendor discontinuation or changes in services/terms, legislative acts, acts of God, acts of war, fire, insurrection, terrorism, strikes, lock-outs or other serious labor disputes, riots, earthquakes, floods, explosions or other acts of nature.
Limitation of Liability
The client acknowledges and agrees that the consultant will not be liable for any losses or damages, whether indirect, incidental, special or consequential, in profits, goods or services, irrespective of whether or not the Client has been advised or otherwise might have anticipated the possibility of such loss or damage.
No Guarantee
The client acknowledges and agrees that the consultant cannot guarantee the results or effectiveness of any of the services rendered or to be rendered. Rather, services shall be executed in a professional manner and in accordance with good industry practice. Best effort, testing, and remediation will be used but no results are promised, and additional charges may result depending on the remedy required.