Focus on your business, not your tech

Tech support for small businesses and homes

  • Internet/Network setup and configuration, including secure WiFi

  • Mobile device security checks, plus screen and battery replacement

  • Website updates or redesigns on any platform

  • Home Theater selection, installation, and configuration

Tech issues pull focus from your business, emergency or not

They disrupt your goals and reduce the impact you provide for your customers. A big enough problem can cost you income, clients, or your entire business.

Take advantage of decades of experience and skill to fix faulty tech, improve clunky workflows, and discover the unknown unknowns slowing down your work.

Electronics Help and Installation

Get help selecting the best tech for your home that fits your budget and living space, along with the right accessories for maximum enjoyment. Includes installation and calibration.

Professional Presence

Get a well designed website that focuses on your clients needs and gives you a professional presence on the web. Discounts available for new websites and site redesigns.

Decades of Experience

Years of personal and professional interest in computers and technology leveraged for the benefit of your business and clients. Best practices and seamless solutions as needed.

Service Features

  • Expert tech support

  • Malware / virus removal

  • Network setup and analysis

  • Customized documentation

  • Screen and battery repair

  • Business process automation

  • Vendor contact support

  • Business continuity plans

  • Home theater setup and calibration

  • Business and home support

  • Hardware, software, and networks

  • Pro business presence

  • Customized documentation

  • Network and device security audits

  • Modern website design

  • On-site and remote support

  • Ransomware protection

  • Backup solutions

  • Priority response available

  • Onetime or ongoing support

  • Warranty claim assistance

  • Goal based recommendations

FAQs

How soon will I receive a response?

Most requests will be answered same-day, but contract clients always have priority for response.


What devices do you support?

I specialize in computers, and networking, and related devices like mobile phones, digital TVs, and point-of-sale systems. I also deal with home theater and audio equipment. Some situations can require other professionals, such as appliances or major changes to building wiring.


Terms of Service

Description of Service

The client agrees that they are paying for services rendered or to be rendered as agreed by contract or detailed in the invoice. These services will be rendered on or within the agreed time frame, or as detailed on the invoice.


Refunds/Cancellation

No refunds will be made without prior arrangement. Payment for services is final without a prior agreement. Recurring payments are part of a total cost, and cancelling recurring payments may be considered cancelleation of the service. Without prior agreement, cancellation of the service may result in work stoppage or service outage.


Force Majeure

The client acknowledges and agrees that the consultant shall be excused from any delay or failure in performance required hereunder if caused by reason of any occurrence or contingency beyond reasonable control, including, but not limited to, vendor outages or downtime, vendor discontinuation or changes in services/terms, legislative acts, criminal acts, acts of God, acts of war, fire, insurrection, terrorism, strikes, lock-outs or other serious labor disputes, riots, earthquakes, floods, explosions or other acts of nature.


Limitation of Liability

The client acknowledges and agrees that the consultant will not be liable for any losses or damages, whether indirect, incidental, special or consequential, in profits, goods or services, irrespective of whether or not the Client has been advised or otherwise might have anticipated the possibility of such loss or damage.


No Guarantee

The client acknowledges and agrees that the consultant cannot guarantee the results or effectiveness of any of the services rendered or to be rendered. Rather, services shall be executed in a professional manner and in accordance with good industry practice. Best effort, testing, and remediation will be used but no results are promised, and additional charges may result depending on the remedy required.